During the transition from one service provider
to another there is a period of adjustment. We realize that this
period should be seamless and free of interruption to your organization
and your time. This is why we will provide additional labor and
supervision during the start-up period to learn all aspects of your
building and bring the standards to the desired levels. When this
is achieved we will implement a quality assurance program to maintain
the standards at the desired level.
The initial cleaning is performed partially by the regular cleaning
staff but more importantly, our “special services team/s”
will be used to deal with the details that are often neglected in
a timely manner, such as descaling of sinks, taps, toilets and urinals,
high dusting, finger marks and detailed vacuuming. Also, these teams
will complete all of the periodic services such as, stripping and
waxing, machine scrubbing of ceramics, cleaning of glass partitions
and other tasks specific to your building
Account managers will become familiar with your building in order
to properly train all cleaning staff and supervisors involved with
your facility in terms of security, areas of service, specific duties
and tasks to be performed, frequencies, protocols and procedures
and specifics relevant to your facility.
After a successful transition period and initial cleaning we will
implement a “quality assurance program” that includes
regular inspections and evaluations of our field personnel, emphasizing
improvement of service through on the job training / retraining
and determining solutions for problem or difficult areas. Establish
a frequency of inspections with our contact that will be carried
out during regular business hours.
Many companies are seeking greener solutions when it comes to facility care. But, can you get a professional grade cleaning with environmentally safe products? What does it cost and is Environmental Sustainability actually achievable?
"Arsenal has been doing our cleaning for over 7 years, and we have found them to be reliable, flexible and cooperative. Their service is excellent. In particular, we have been very happy with the service that George Kandelas provides us"...
They were going to have some unexpected visitors, and wanted their building to sparkle.
"We received a phone call on a Wednesday afternoon about 3pm from one of our customers who in the food packaging industry. They were going to have some unexpected visitors, and wanted their building to sparkle"...
BSCAI- Building Service Contractors Association International Member since 2005
IICRC – Institute of Inspection Cleaning and Restoration Certification Certified Firm since 2007
Certified Technicians since 2003
Marmoleum Certified Firm – Since 2007
Is your business prepared for the next global Pandemic?
Remember SARS and the physical and emotional devastation it had on the population? How it affected the local economy? Some people died and many became afraid of going into public places, many businesses were hurt.